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Customs duty payment: A guide to pay customs duty online on ICEGATE
Customs duty is the tax imposed by governments on imports and exports. Here is a step-by-step guide on how to pay customs duty online on ICEGATE.
Paying customs duty is an important part of international trade. If the payment is delayed or done incorrectly, it can lead to fines or shipment delays. For Indian importers and exporters, knowing how to pay customs duty through the ICEGATE system makes the process easier and helps avoid problems. With customs now moving online, paying customs duty through the ICEGATE e-payment portal is quicker and more convenient.
This blog covers everything you need to know about paying customs duty online through ICEGATE. It explains what customs duty is, how to create challans, the documents you need, the step-by-step payment process, and the benefits of making customs duty payments online.
This blog covers everything you need to know about paying customs duty online through ICEGATE. It explains what customs duty is, how to create challans, the documents you need, the step-by-step payment process, and the benefits of making customs duty payments online.
What is customs duty payment?
Customs duty is a tax imposed on goods when they are transported across international borders. Governments levy this duty to protect local industries, regulate trade, and generate revenue. In India, customs duties are governed by the Customs Act, 1962 and regulated by the Central Board of Indirect Taxes and Customs (CBIC).1
The customs duty payment must be completed before the goods can be released from customs. Failure to comply may lead to penalties, delays, or even confiscation of goods. Businesses or individuals can make their customs duty online through the official ICEGATE platform, simplifying the process significantly as opposed to manual methods.
The customs duty payment must be completed before the goods can be released from customs. Failure to comply may lead to penalties, delays, or even confiscation of goods. Businesses or individuals can make their customs duty online through the official ICEGATE platform, simplifying the process significantly as opposed to manual methods.
What is ICEGATE e-payment portal?
The Indian Customs Electronic Gateway (ICEGATE) is an online portal of the Central Board of Indirect Taxes and Customs (CBIC) that offers e-filing services to traders for filing bills of entry, shipping bills, etc. The portal also facilitates electronic payment of customs duty, significantly reducing the time and effort traditionally required for this process. Businesses and individuals can use ICEGATE to make their customs duty payments from anywhere at any time. This enhances efficiency, reduces operational delays, and minimizes the risk of errors.2
Documents required to pay customs duty online
Paying customs duty online requires accurate documentation. These prevent discrepancies, speed up the customs duty e-payment process, and help meet regulatory guidelines. The necessary documents often include:
● Bill of Entry or shipping bill
● Invoice of goods
● Packing list
● Purchase order or agreement
● IEC (Importer Exporter Code)
● Bank details
● Bill of Entry or shipping bill
● Invoice of goods
● Packing list
● Purchase order or agreement
● IEC (Importer Exporter Code)
● Bank details
Benefits of online custom duty payment
Making your customs duty payment online through ICEGATE comes with several benefits:
● Convenience: Accessible 24x7 from any location
● Faster clearance: Immediate confirmation of payment helps speed up goods clearance
● Transparency: Real-time updates and status tracking for every transaction
● Error reduction: Eliminates manual data entry errors
● Paperless process: Reduces administrative overhead and physical document handling
● Integration with banks: Multiple authorized banks available for secure transactions4
Procedure for challan creation on CBIC-GST portal
Before proceeding to the ICEGATE portal for customs duty payment, one must create a challan on the CBIC-GST Portal. Here is an overview of the steps involved in the process:
● Step 1: Login
Login to the CBIC-GST portal with your credentials.
● Step 2: Go to e-payment
Navigate to Services → E-payment → Create Challan (or choose Track Challan Status).
● Step 3: Select registration type
Choose Service Tax (ST) or Central Excise (CE) Registration No., enter CAPTCHA, and click Submit.
● Step 4: Verify details
Check payer and chief departmental representative (CDR) details like name, email, registration number, mobile, and address.
● Step 5: Select tax account heads
Use the drop-down menu to select up to sex tax account heads.
● Step 6: Enter amount and generate challan
Fill in the amount, verify auto total, and click Next. Edit if corrections are needed and click Generate Challan to ger your CTIN which is valid for 15 days.
● Step 7: Proceed to payment
Click Make Payment button to be redirected to the ICEGATE Portal for payment completion.5
Customs duty payment online on ICEGATE: A step-by-step guide
Below is the complete flow based on CBIC’s official advisory, outlining how users can successfully complete customs duty payment online through ICEGATE.
Step 1: Access the CBIC-GST portal
Log in with your ACES credentials (applicable for Central Excise or Service Tax payers) and open your dashboard.
Step 2: Generate the challan
Go to E-Payments → Generate Challan, review auto filled details, and select up to six duty codes.
Step 3: Enter payment details
Input amounts, verify total, and generate challan to receive a CTIN (Common Temporary Identification Number (CTIN).
Step 4: Proceed to payment via ICEGATE
Click on Make Payment to move from CBIC-GST portal to the official ICEGATE e-payment portal.
Step 5: Fill ICEGATE details
Enter duty type, document type, location code, and registration number; then submit.
Step 6: Select unpaid challans
Choose up to 10 challans, confirm, and review the summary.
Step 7: Choose payment mode
Select NEFT or RTGS as your payment method then click on Generate Mandate Form. This form includes beneficiary account details, IFSC codes, and payment reference numbers required for executing the bank transfer.
Step 8: Make bank payment
Use the mandate form to make the NEFT/RTGS payment via internet banking or at your bank branch. Save the Unique Transaction Reference (UTR) number issued by the bank.
Step 9: Track status
Head back to the CBIC-GST portal. Under the e-Payment menu, click on Track Challan and enter your CTIN to monitor progress.6
Conclusion
Digitizing customs duty payments through ICEGATE gives businesses faster, safer, and more compliant transactions. With smooth integration between the CBIC-GST and ICEGATE portals, companies can reduce errors, cut costs, and simplify documentation. Whether it’s routine shipments or large-scale exports, the system ensures transparency and reliability—making it a valuable tool for Indian traders and their global partners.
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Registered sellers can choose to ship their products by themselves through Merchant Fulfilled Network (MFN) or they can opt for Fulfillment by Amazon (FBA) and outsource order fulfillment to Amazon including packing, storage, delivery, and returns. Amazon Global Selling simplifies the process of international shipping to the world, helping businesses navigate customs and reach a vast audience.
Frequently Asked Questions
1. What is the CBIC GST portal?
The CBIC GST Portal, developed by the Central Board of Indirect Taxes and Customs (CBIC), is a digital platform that simplifies GST compliance for taxpayers and businesses in India. It serves as a one-stop hub for filing returns, making payments, applying for refunds, and managing other GST services — promoting transparency, ease of doing business, and efficient tax administration.
2. How can you calculate custom duty payment?
Customs duty is calculated based on the CIF (Cost, Insurance, and Freight) value of the imported goods. This includes basic customs duty, IGST, and other applicable cesses. You can use the CBIC customs duty calculator or consult a customs broker for accurate estimation.
3. What is the time for custom duty payment?
Customs duty must be paid before the goods are cleared for release by customs. Typically, payment is expected within two days of the Bill of Entry being filed. Delays may lead to penalties or storage charges.
Published on June 11, 2024.
Updated on September 16, 2025.
Sources:
1. https://www.dhl.com/discover/en-in/e-commerce-advice/shipping-guides-by-country/customs-taxes-and-duties-on-personal-imports-in-india (
2. https://www.bajajfinserv.in/custom-duty-payment
3. https://www.bajajfinserv.in/custom-duty-payment
4. https://shipglobal.in/blogs/benefits-of-icegate/
5. https://cleartax.in/s/icegate-e-payment-portal
6. https://cbic-gst.gov.in/pdf/Advisory-01072019-CE-ST-Tax-Payers-NEFT-RTGS-Payment-process.pdf
Updated on September 16, 2025.
Sources:
1. https://www.dhl.com/discover/en-in/e-commerce-advice/shipping-guides-by-country/customs-taxes-and-duties-on-personal-imports-in-india (
2. https://www.bajajfinserv.in/custom-duty-payment
3. https://www.bajajfinserv.in/custom-duty-payment
4. https://shipglobal.in/blogs/benefits-of-icegate/
5. https://cleartax.in/s/icegate-e-payment-portal
6. https://cbic-gst.gov.in/pdf/Advisory-01072019-CE-ST-Tax-Payers-NEFT-RTGS-Payment-process.pdf
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