Navigating the digital landscape: How to track IGST refund status online?

Learn how to easily track your IGST refund status online with this step-by-step guide.
In the intricate world of taxation and e-commerce, staying updated with IGST refund status is critical. With the advent of digitalization, the Government of India has streamlined the tax refund process, making it easier and more transparent. Now, with a few clicks, businesses can navigate the complexities of the Integrated Goods and Services Tax (IGST) system and monitor their refunds online. In this blog, we will understand how to track IGST refund status online for efficient business operations.

What is an IGST refund?

Integrated Goods and Service Tax is a component of the GST system in India and it is levied on interstate supply of goods and services. When goods are exported, exporters can claim a refund of the IGST paid on these goods, as exports are zero-rated under the GST law. This system ensures that exporters only have to pay the tax on the input goods or services and can then claim a refund after the goods are exported.

Latest updates on IGST refund

Recently, there have been significant enhancements in the IGST refund mechanisms. The Central Board of Indirect Taxes and Customs (CBIC) regularly issues notifications and circulars regarding the process improvements and the prerequisites for a hassle-free IGST refund claim process1. As part of these updates, exporters are now required to ensure that all their relevant details are correctly mentioned, and the required documents are submitted in the stipulated format for a smooth refund process.

Automated IGST refund for exporters:

Automation has expedited the refund process, reducing the waiting period significantly.

Introduction of ‘Refund SMS’ services:

Quick updates via SMS services inform exporters about the pending IGST refund status, reducing uncertainty and enhancing transparency.

Enhanced tracking:

The provision for detailed tracking of IGST refund status online ensures that exporters are always in the loop regarding their refund claims.

Guide to track refund status for IGST

To check the status of your IGST refund on exports, you can follow the steps below3:
1. Go to the ICEGATE portal and log in using your credentials.
2. Click on the “Services” tab and select the “Refunds” option.
3. From the “Refunds” menu, select the “Track status of invoice data to be shared with ICEGATE service” option.
4. Enter your ARN or Filing Year and click on the “SEARCH” button.
5. The status of your refund application will be displayed on the screen.

The status of your IGST refund will be displayed on the screen. The status may be:
● Pending: The refund application is still being processed.
● Approved: The refund application has been approved and the refund is being processed.
● Disbursed: The refund has been disbursed to the exporter’s bank account.

Staying informed about your IGST refund status is not just a regulatory requirement but also a significant aspect of business management, particularly for exporters. With platforms like ICEGATE providing easy access to IGST refund status check online, exporters can now plan their finances more efficiently. In this era of globalization, tools like these are essential in keeping Indian exporters competitive on the world stage.

In sync with the government’s digital initiatives, programs such as Amazon Global Selling have emerged to help in simplifying cross-border e-commerce, enabling businesses to explore global markets, thereby boosting exports and providing comprehensive support, including insights into IGST refund on export status. Embracing these digital tools and programs can propel your business onto the global stage with ease.

Amazon Global Selling: Easy e-commerce exports from India

If you are a business owner and want to sell your products across the world, Amazon Global Selling enables you to list and sell ‘Made in India’ products on 18+ Amazon global marketplaces. As an e-commerce exports program, Amazon Global Selling provides support and guidance at every step of your exports journey – documents and licenses, logistics, payments, advertising, and more.

Registered sellers can choose to ship their products by themselves through Merchant Fulfilled Network (MFN) or they can opt for Fulfillment by Amazon (FBA) and outsource order fulfillment to Amazon including packing, storage, delivery, and returns.

Frequently Asked Questions

What is the time limit for IGST refund on export?
The time limit for claiming an IGST refund on exports is two years from the date of exportation of goods or services2.
Is IGST refundable in India?
Yes, IGST (Integrated Goods and Service Tax) is refundable in India, especially in case of goods and services that are exported. As exports are considered zero-rated under the GST law, exporters can claim a refund for the IGST paid on exported goods or services. This ensures that they are not doubly taxed, maintaining the competitiveness of Indian exports.
How do I download a refund from IGST portal?
To download a refund order from the IGST portal, visit the ICEGATE website. Navigate to the “Services” section and select “IGST Refund Status”. Once you input the necessary details like GSTIN or Shipping Bill Number and track your refund status, there will be an option to download the refund order or related documents, if available.
What to do if IGST refund has not been received?
If you haven’t received your IGST refund, there could be multiple reasons: discrepancies in the filed documents, mismatch in GST returns, incorrect bank details, or processing delays. It’s advisable to check the status on the ICEGATE portal. If the status indicates any discrepancies, address them promptly. If the issue persists, consider reaching out to the CBIC helpdesk or consulting with a GST practitioner for guidance.
Published on November 6, 2023.


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