Frequently Asked Questions about Selling on Amazon.in

Question 1

What is Sell on Amazon or SOA?

Answer

Sell on Amazon is a program that enables you to list and sell your product on Amazon.in.

Question 2

How does selling on Amazon.in work?

Answer

Selling on Amazon.in is easy. First you list the products that you want to sell on Amazon.in marketplace. Customer sees your product and makes a purchase. You will receive a notification to ship the product. You deliver the product to the customer and confirm shipment or let Amazon fulfill the order for you through FBA or Easy ship. Amazon will deposit the funds into your bank account after deducting our fees.

Question 3

What products can I sell on Amazon.in?

Answer

You can sell items in the following categories:

Apparel, Automotive, Baby Products, Batteries, Beauty, Books, Consumables, Consumer Electronics (including Cameras and Video Games - Consoles), Digital Accessories (including Mobile Accessories, Electronics Accessories and PC Accessories), Groceries, Home, Jewelery, Kitchen, Luggage, Mobile Phones, Movies, Musical Instruments, Office and Stationary, Personal Care Appliances, Personal Computers, Pet Supplies, Software, Shoes and Handbags, Tablets, Toys, Video games (consoles and games) and Watches.

Please note that certain categories are restricted and require prior approval before you can start selling.

Question 4

What do I need to register as a seller on Amazon.in?

Answer

Please click here to register to sell on Amazon.in

You will need the following information to register:

Your business details
Your contact details - email and phone number
Basic information about your business
Tax Registration Details (PAN and GST). GST Details are mandatory if you are listing taxable goods and need to be provided at the time of registration

Question 5

I don’t have a website, can I still sell on Amazon.in?

Answer

You don't need a website to start selling on Amazon.in marketplace. Once you complete registration, you will have access to our Seller Central platform using which you can list your products for sale on amazon.in.

Question 6

Who takes care of shipping?

Answer

This depends on which fulfillment option you use to deliver your products. With FBA & Easy Ship, Amazon will handle the delivery of products to customers (and returns). When you choose Self-ship, you will deliver the products yourself where you can use third party courier services or your own delivery associates (for Local Shops)

Compare Fulfillment Options

Question 7

Who takes care of packaging? If I take care of packaging, where do I get the packaging material from?

Answer

Packaging depends on your which fulfillment option you use to deliver your products. With FBA, we take care of packaging your product in a delivery box. With Easy Ship and Self Ship, you will have to take care of packaging, and you can purchase Amazon packaging material.

Compare Fulfillment Options

Question 8

If I list my products using Sell on Amazon, will the customer know that he or she is purchasing from me on Amazon.in marketplace?

Answer

We will clearly indicate on our product detail pages and offer listing pages that the product is sold by you and the invoice will carry your name.

Question 9

What are the charges for selling on Amazon?

Answer

We charge you when you get an order. Listing on Amazon.in is free. Refer to Pricing for more details.

Question 10

What are different fees that Amazon charges?

Answer

Click here to know the different types of fees applicable for an Amazon Seller.

Question 11

How can I calculate profitability?

Answer

You can calculate the approximate fees per products using our calculator here. By deducting your cost price, you can assess your profitability and which fulfillment channel is right for which of your products.

Question 12

Can I cancel my account?

Answer

You can stop selling at any time. If you have availed any paid Amazon services, contact seller support from the bottom any Seller Central page to get them removed.

Question 13

How and when do I get paid?

Answer

You are eligible to get paid for the order 7 days after the order is delivered. Amazon ensures payment for your sales (minus the Amazon Seller fees) is deposited securely into your bank account every 7 days, including your Pay on Delivery orders.

Question 14

How do I list my products on Amazon.in?

Answer

You can use our Web-based interface to list products one at a time, or excel-based inventory files to list your products in bulk. The procedure and information required will vary depending on whether your products are already in the Amazon.in catalogue. Once you complete your registration for selling on Amazon, you will be guided on the steps needed to list your products. Learn more about the listing process here.
Please note that currently it is mandatory to have ISBN/bar codes to list on Amazon. If you are a manufacturer or do not have these, you can request for an exception by contacting seller support through your Seller Central account. Some product categories might require additional information to list your products.

Question 15

How can I list a product that does not have barcodes?

Answer

If the product you sell does not have a barcode or a Global Trade Item Number (GTIN), you can request a GTIN exemption to sell your products on Amazon. Once we have reviewed and approved your application, you will be able to list your products.

Question 16

How do I manage my orders on Amazon.in?

Answer

You can view your orders and manage them through “Manage Order” inside Seller Central (you will have access to sellercentral.amazon.in after your complete registration). If you are using Fulfilment by Amazon, your orders will be fulfilled and shipped by Amazon. If you are using Easy Ship, you can pack your orders and schedule pickup for our team through your Seller Central account. If you choose to store and deliver your products on your own, you need to pack and ship products to customers and then confirm to the customer about the shipment through your Seller Central account.

Question 17

How do I list my products on Amazon.in?

Answer

You can use our Web-based interface to list products one at a time, or excel-based inventory files to list your products in bulk. The procedure and information required will vary depending on whether your products are already in the Amazon.in catalogue. Once you complete your registration for selling on Amazon, you will be guided on the steps needed to list your products. Learn more about the listing process here.
Please note that currently it is mandatory to have ISBN/bar codes to list on Amazon. If you are a manufacturer or do not have these, you can request for an exception by contacting seller support through your Seller Central account. Some product categories might require additional information to list your products.

Question 18

How can I grow my business on Amazon?

Answer

Click here to know how you can grow your business.

Question 19

Does Amazon.in offer protection against fraud?

Answer

Yes. Amazon helps you protect against fraudulent orders placed on your products and payment fraud.

Question 20

I'm having trouble during registration. Can I get some help?

Answer

If you are stuck during registration, you can get help in our Registration Guide

Once you are registered Amazon seller, you can also contact seller support once you complete your registration through your Seller Central account. Once you are logged in, use the "Help" button on the top right find a variety of help options. If you cannot find an answer to your question, click "Get Support" to get in-person support.

Question 21

What do I need to register as a seller on Amazon.in?

Answer

You will need the following information to register:

Your business details.
Your contact details - email and phone number.
Basic information about your business.
Tax Registration Details (PAN and GST). GST Details are mandatory if you are listing taxable goods and need to be provided at the time of registration.

To start your registration click here

Question 22

Do I need GST number to sell on Amazon?

Answer

Yes. If you are listing taxable goods, GST details are required to sell online. You need to provide GST number to Amazon at the time of registration. However, if you are selling only GST exempted categories, then this may not be required. Note that if you start selling any taxable goods you need to register for GST as per GST laws and provide your GST number to Amazon.

Question 23

Where can I get Amazon branded packaging material?

Answer

Your packaging requirements depend on your chosen fulfillment option. You can also search for Amazon branded packaging material on Amazon.in and select the appropriate packaging material according to your packaging requirements.

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Frequently Asked Questions about Selling on Amazon.in

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