Read time: 3 mins | Published on: Aug 11, 2025
How to Track Amazon Shipments as a Seller?
As an Amazon seller, keeping tabs on your shipments is critical to maintaining account health, timely deliveries, and customer trust. Whether you're fulfilling orders yourself or using Amazon's Fulfilment by Amazon (FBA) service, knowing how to track Amazon shipments is a non-negotiable!
From dispatch to doorstep, Amazon’s logistics and tracking tools allow sellers to stay updated on every shipment. This guide will help you navigate those tools, understand tracking updates, and handle exceptions confidently.
From dispatch to doorstep, Amazon’s logistics and tracking tools allow sellers to stay updated on every shipment. This guide will help you navigate those tools, understand tracking updates, and handle exceptions confidently.
Step-by-Step Guide to Accessing Shipping Information in Seller Central
Tracking your shipments begins with the right access point — Amazon Seller Central. Here's how to track Amazon shipments using the platform:
For FBM (Fulfilled by Merchant):
- Login to Seller Central
- Navigate to Orders > Manage Orders
- Select the order you want to track
- Check the tracking ID, carrier name, and status under the shipping details
If you’ve provided a tracking ID for a courier service, the link will be clickable, and both you and the customer can monitor its movement.
For FBA (Fulfilled by Amazon)
- Go to Inventory > Manage FBA Shipments
- Locate the shipment or use the search function with shipment ID
- Click on the shipment name to see tracking and receiving updates from Amazon FC (Fulfilment Centre)
If you're sending products to Amazon’s warehouse, Amazon will show receiving progress, discrepancies, and delivery confirmation. For sellers in India, Amazon offers specialised tools to streamline shipment tracking:
- FBA Inbound Pickup Service – Schedule pickups from your premises and monitor progress through Seller Central.
- Tracking Details Page – Upload tracking IDs in bulk, view shipment status, and make necessary updates.
- FBA Shipment Summary Page – Go to Shipping Queue > Track Shipment to get real-time updates for inbound FBA shipments.
These features are designed to help Indian sellers manage deliveries efficiently and maintain control over logistics performance.
Did You Know?
In India, Amazon now partners with over 1,400 delivery service providers to manage last-mile deliveries, ensuring better coverage even in Tier-2 and Tier-3 cities.
Interpreting Tracking Statuses and Estimated Delivery Dates
Understanding what each tracking status means helps you respond quickly if issues arise. Here's a breakdown:
Common Tracking Statuses:
Estimated Delivery:
Amazon calculates delivery dates using seller location, customer pincode, and service-level agreements (SLAs). Sellers must upload tracking details within 24 hours of dispatch to meet performance standards.
Did You Know?
In India, Amazon now partners with over 1,400 delivery service providers to manage last-mile deliveries, ensuring better coverage even in Tier-2 and Tier-3 cities.
Handling Shipping Exceptions and Delays
Despite your best efforts, shipping issues are inevitable for any e-commerce business. But how you respond matters; here’s how to stay proactive:
Common Exceptions:
- Lost shipments: Contact the courier and issue a replacement/refund to avoid A-to-Z claims
- Delivery attempted: Communicate with the customer and schedule a retry (especially for prepaid orders)
- Courier delay: If it’s an FBA order, raise a support case with Amazon. For FBM, follow up with the courier and update the buyer
Action Steps:
- Use Delivery Performance reports in Seller Central to identify patterns
- Maintain strong relationships with logistics partners
- Always keep tracking info and proof of handover for reference
Did You Know?
If a seller consistently fails to meet promised delivery timelines, Amazon can automatically downgrade account metrics — affecting your ability to win the Buy Box and even eligibility for Lightning Deals.
Conclusion: Shipping Visibility Builds Trust
Timely, transparent shipping isn’t just good practice — it’s part of what sets successful sellers apart. Whether you manage delivery yourself or rely on Amazon’s FBA network, knowing how to track Amazon delivery and respond when things go off-track is essential.
Seller Central gives you the tools to stay informed, act quickly, and keep customers updated every step of the way. Use them to your advantage. When buyers know what to expect — and you follow through — it strengthens trust, improves feedback, and keeps your business moving forward.
Seller Central gives you the tools to stay informed, act quickly, and keep customers updated every step of the way. Use them to your advantage. When buyers know what to expect — and you follow through — it strengthens trust, improves feedback, and keeps your business moving forward.
Key Takeaways:
- You can track Amazon shipments via Seller Central under Manage Orders or FBA Shipments
- Use valid tracking IDs and upload them within 24 hours of dispatch
- Know what each tracking status means to act quickly if problems arise
- Monitor performance reports to identify shipping delays or repeat issues
- Communicate transparently with customers to build long-term trust
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